Questionnaires are a way to collect data from a client that is question and answer based (Q & A or decision-tree).
Let’s take a contrived example. Let’s say you need to know if clients have a middle name. If they do, then you want to know if their middle name is a family name. If they don’t, then take them down a different line of questioning.
Your line of questioning might look like this:
Q: Do you have a middle name?
Q: Is this a family name?
Q: Do all your siblings share this same middle name?
and so on and so forth…
A more real life example might be if you need to collect information for government forms and then your Q&A might start looking something like this:
Perhaps there is information you want to collect from new clients and each question is based on the previous answer to a question. This is what questionnaires are used for. When you need to collect information that is not linear, you would use a questionnaire. We partnered with Hoppa.io to allow you to create decision trees and then use those within harmony legal.